Dental Clinic Assistant – Faculty of Dentistry

S. NoItems
1.0Programme Overview:
Name of ProgrammeDental Clinic Assistant
AwardCertificate
Mode of ProgrammeFull time
Programme DurationTwo months –theory and practical
 

 

 

Entry requirement

Pass in Sijil Pelajaran Malaysia (SPM)

or its equivalent or 2 years working experience in Dental clinic or hospital setting.

 

Male/Female

Age between 18 – 35 Years

Medically fit

Medium of InstructionEnglish / Malay
Intake2 intakes per year
 

Career Prospect

Clinic Assistant in Dental Office

Front desk Management in Dental Office Instrument and store management in Dental Office

1.1Vision & Mission of Faculty of Dentistry
Vision of Faculty of Dentistry:

To be a premier dental faculty achieving international recognition in teaching and research, and to ensure that high calibre graduates can contribute to oral health care in the nation and globally.

Mission of Faculty of Dentistry:

  1. To be a leading Dental Faculty in the country and in the region for the study of Dentistry and allied dental programmes.
  2. To offer high quality accredited undergraduate and postgraduate program implementing state of the art technology at an affordable price designed to meet individual, community and national manpower needs in line with the Malaysian qualification’s framework.
  3. To maintain high academic standards and teaching quality that promote analytical thinking and independent judgement necessary to function responsibly in the oral health care system.
  4. To be a centre of excellence for research and innovation in the field of dentistry.
1.2Aim of the program
This course is aimed to prepare the Dental Clinic Assistant with basic dental assistant skills required to support the dental surgeon in the administration of dental clinic efficiently. The acquired skills and

knowledge from this course will enhance their employability within the dental healthcare facilities.

1.3Program Objectives
  1. Acquire basic oral healthcare knowledge and skills to enable him or her to be a competent Dental Clinic Assistant in meeting the basic oral healthcare needs.
  2. Communicate effectively with patients and families for developing therapeutic relationships as well as with other health care professionals as a basis for the facilitation of teamwork.

 

2.0

2.1

Curriculum structure
Curriculum Description

The curriculum comprise of Nine (9) core subjects:

  1. The Dental Assisting Profession & Sciences in Dentistry
  2. Oral Health and Prevention of Dental Disease
  3. Infection control in Dentistry
  4. Occupational Health & Safety
  5. Patient information and Assessment
  6. Dental materials, instruments and equipment
  7. Dental clinic assistant in comprehensive dental care
  8. Dental administration and communication skills
  9. Clinic Attachment
2.2 Curriculum Content

Subject Code 

Subject Title

Theory hoursTutorial hoursPractical /

Clinical hours

Independent hoursCredit Hours
DCA01The Dental Assisting Profession & Sciences in Dentistry10515502
DCA02Oral Health and Prevention of Dental Disease739211
DCA03Infection control in Dentistry719141
DCA04Occupational Health & Safety1018121
DCA05Patient information and Assessment315221
DCA06Dental materials, instruments and equipment1342252
DCA07Dental clinic assistant in comprehensive dental care72491
DCA08Dental administration and communication skills1333342
DCA09Clinic Attachment401
Total70821518712

Hours includes Face to Face and Non-Face to Face hours

CoursesProgramme Outcome

2.3 Course Outline

1Name of the subjectThe Dental Assisting Profession & Sciences in Dentistry- DCA01
2StaffAssoc. Prof. Dr. Jegarajan / Dr. Jamillah
3Rationale for

inclusion of the subject in the course

The aim of the subject is to introduce students to history and evolution of dentistry

and the laws guiding the dental practice and to impart the basic knowledge of oral anatomy & physiology required for practice of Dental Clinic Assistant

4Credit2 Credits
5Total Student Learning Time (SLT)
DetailsFace to face Learning timeGuided Independent learning timeTotal Student Learning Time
Lecture102030
Tutorial5510
Practical15520
Assignment2020
Total305080
6Course Learning Outcomes

  1. Describe the history of dentistry and the laws governing the profession (C1)
  2. Describe the oral cavity and its related structures and their importance (C1)
  3. Identify the structures in the oral cavity, tooth morphology & tooth orientation terms and landmarks (P2)
7Content outline of the subject/module and the SLT per topic
 

S.NO

 

Details

Student Learning Time (SLT)
 

Lecture

 

Tutorial

 

Practical

Independent learning 

Total

1History of Dentistry123
2The professional dental clinic assistant123
3The dental health care team123
4Dental ethics123
5Dentistry and law123
6Head & Neck anatomy11349
7Landmarks of the face and oral cavity11349
8Overview of Dentitions11349
9Tooth morphology & supporting structures11349
10Tooth Orientation Terms and landmarks11349
11Assignment2020
Total hours105153080
8References

·   Torres and Ehrlich. Modern Dental Assisting. 9th Edition, by Saunders.

 

1Name of the subjectOral Health and Prevention of Dental Disease – DCA02
2StaffAssoc. Prof. Kishor / Dr. Jamilah
3Rationale for inclusion of the

subject in the course

The aim of the subject is to introduce students to the common dental diseases in children and adult, understand the goal of preventive dentistry and concepts of oral

health education.

4Credit1 Credit
5Total Student Learning Time (SLT)
DetailsFace to face Learning timeGuided Independent learning timeTotal Student Learning Time
Lecture71421
Tutorial336
Practical9413
Total192140
6Course Learning Outcomes

  1. Name the most common oral diseases in children and adult (C1)
  2. Explain the concepts of health and disease, health promotion, health education and their implications to behavior and disease control (C2)
  3. Display practical skills in communication and health education activities(P2)
7Content outline of the subject/module and the SLT per topic
 

S.NO

 

Details

Student Learning Time (SLT)
LectureTutorialPracticalIndependent learningTotal
1Dental Caries123
2Periodontal Disease11349
3The concept and philosophy of health, disease123
4Philosophy and concept of prevention1135
5Health Promotion123
6Health Education123
7Oral Health Education1135
8Role Play639
Total hours7392140
8References

  • Torres and Ehrlich. Modern Dental Assisting. 9th Edition, by Saunders.
  • Essential Dental Public Health, By Blanaid Daly, Richard G. Watt, Paul Batchelor, Elizabeth T. Treasure Edition: illustrated Published by Oxford University Press, 2002 ISBN 0192629743, 9780192629746
  • Prevention of oral disease By John J. Murray, June H. Nunn, James G. Steele Edition: 4, illustrated, revised Published by Oxford University Press, 2003 ISBN 0192632795, 9780192632791

 

1Name of the subjectInfection control in Dentistry – DCA03
2StaffAssoc Prof. Dr. Jegarajan / Pn. Seti Salmiah
3Rationale for inclusion of the

subject in the course

The aim of the subject is to impart students with the requirements for infection control in a dental practice and the skills needed to fulfill these requirements
4Credit1 Credit
5Total Student Learning Time (SLT)
DetailsFace to face Learning timeGuided Independent learning timeTotal Student Learning Time
Lecture7714
Practical19726
Total261440
6Course Learning Outcomes

  1. Explain the multiplication and growth of different types of microorganisms in oral cavity and their disease process (C2)
  2. Explain the concepts of infection control in dental practice and principles and methods of infection control and instrument processing and storage (C2)
  3. Display practical skills in infection control practice in dental clinic (P2)
7Content outline of the subject/module and the SLT per topic
 

S.NO

 

Details

Student Learning Time (SLT)
LectureTutorialPracticalIndependent learningTotal
1Introduction to microorganisms, related diseases & disease transmission112
2Introduction to infection control in dental practice & importance of hand hygiene112
3Infection control practice in dental surgery, CSSU and dental laboratory112
4Management of blood/body fluid spills and exposure incidents112
5Precautions for the oral healthcare worker infected with blood borne viruses112
 

 

 

 

 

 

6

Principles and techniques of instrument processing & sterilization

  • Proper hand hygiene skills
  • Classification of dental instruments for infection control
  • Pre-cleaning and cleaning methods for dental instruments
  • Disinfection methods for dental instruments
  • Sterilization methods for different dental instruments
  • Packing, labeling and storage of dental instruments
  • Disinfection technique for clinical contact surfaces
  • Body fluid/Blood spills management techniques
  • Exposure incidents management techniques
  • Disinfection methods for dental laboratory prostheses
 

 

 

 

 

 

1

 

 

 

 

 

 

15

 

 

 

 

 

 

8

 

 

 

 

 

 

24

 

7Audit methodology of infection control practices112
 

8

Group Project

Audit of infection control practices in the dental clinics

 

4

 

4

Total hours7191440
8References

  • Torres and Ehrlich. Modern Dental Assisting. 9th Edition, by Saunders.
  • Dental Infection Control, Arunima Upendran; Zachary Geiger, 2019, StatPearls Publishing LLC.
  • Basic Guide to Infection Prevention and Control in Dentistry, 2nd Edition; Caroline L. Pankhurst, Wilson A. Coulter, Wiley-Blackwell; 2nd edition, 2017.
  • Guidelines on infection control in dental practice, Malaysian Dental Council; 2017
  • Guidelines for oral healthcare practitioners with blood borne viruses, Malaysian Dental Council; 2014

 

1Name of the subjectOccupational Health & Safety – DCA04
2StaffAssoc. Prof. Dr. Durgaprasad / Pn. Noraida
3Rationale for

inclusion of the subject in the course

The aim of the subject is to introduce students to various regulatory and advisory agencies in the practice of dentistry and also to chemical and waste management.
4Credit1 Credit
5Total Student Learning Time (SLT)
DetailsFace to face Learning timeGuided Independent learning timeTotal Student Learning Time
Lecture10414
Practical18826
Total281240
6Course Learning Outcomes

  1. Name the various regulatory and advisory agencies in the practice of dentistry (C1)
  2. Explain the methods of chemical and waste management in a dental clinic (C2)
  3. Display practical skills in infection control practice in dental clinic (P2)
7Content outline of the subject/module and the SLT per topic
 

S.NO

 

Details

Student Learning Time (SLT)
LectureTutorialPracticalIndependent learningTotal
 

1

Regulatory & Advisory agencies

  • Associations and Organizations
  • Government agencies
 

1

 

2

 

3

 

 

 

 

2

Chemical & waste management

  • Hazardous chemicals
  • Chemical exposure and management
  • Dental office waste management
  • Classification of waste
  • Hazardous & non-hazardous waste management
  • Clinical Waste disposal
  • Radiographic waste disposal
  • Sharp waste disposal
 

 

 

 

4

 

 

 

 

9

 

 

 

 

4

 

 

 

 

17

 

 

 

 

3

Blood Borne Pathogens

  • Dealing with patients with Blood-borne diseases
  • Exposure control plan
  • Standard and Universal Precautions
  • Post exposure management
  • Hepatitis B immunization
  • Needle stick injuries, precautions & management
 

 

 

 

3

 

 

 

 

6

 

 

 

 

4

 

 

 

 

13

 

 

4

Dental unit waterlines

  • Microorganisms in dental unit water
  • Biofilms in dental waterlines
  • Methods of reducing bacterial contamination
  • Infection control & dental unit water
 

 

2

 

 

3

 

 

2

 

 

7

 

Total hours10181240
8References

  • Torres and Ehrlich. Modern Dental Assisting. 9th Edition, by Saunders.
  • Dental Infection Control, Arunima Upendran; Zachary Geiger, 2019, StatPearls Publishing LLC.
  • Basic Guide to Infection Prevention and Control in Dentistry, 2nd Edition; Caroline L. Pankhurst, Wilson A. Coulter, Wiley-Blackwell; 2nd edition, 2017.
  • Guidelines on infection control in dental practice, Malaysian Dental Council; 2017
  • Guidelines for oral healthcare practitioners with blood borne viruses, Malaysian Dental Council; 2014

 

1Name of the subjectPatient information and Assessment – DCA05
2StaffDr. Ramesh / Assoc. Prof. Dr. Jegarajan
3Rationale for inclusion of the subject in the courseThe aim of the subject is to impart students with knowledge to identify the importance of a patient record, oversee the completion of a new patient registration form and proper patient record maintenance and basic knowledge in first aid and assisting in a medical emergency.
4Credit1 Credit
5Total Student Learning Time (SLT)
DetailsFace to face Learning timeGuided Independent learning timeTotal Student Learning Time
Lecture358
Practical15722
Assignment1010
Total182240
6Course Learning Outcomes

  1. Identify the importance of a patient record and record maintenance. (C1)
  2. Demonstrate preparation of emergency equipment (P3)
  3. Perform CPR and Heimlich maneuver on a mannequin. (P4)
7Content outline of the subject/module and the SLT per topic
 

S.NO

 

Details

Student Learning Time (SLT)
 

Lecture

 

Tutorial

 

Practical

Independent learning 

Total

1The patient record

  • Medically & Physically compromised patients
 

1

 

2

 

3

2Introduction and Concept in First Aid

  • Emergencies & accidents in dental service
  • Roles responsibilities of DA during emergencies
  • Technique of patient transfer position
 

 

1

 

 

3

 

 

3

 

 

7

3Assisting in a medical emergency CPR & Heimlich Maneuver

  • Video-presentation of CPR – choking
  • Demo – CPR for adults
  • Demo CPR – children
  • Demo – CPR for babies
  • Techniques to overcome choking in adults and children and babies
 

 

 

 

1

 

 

 

 

6

 

 

 

 

5

 

 

 

 

12

4Role play628
5Assignment1010
Total hours3152240
8References

  • Torres and Ehrlich. Modern Dental Assisting. 9th Edition, by Saunders.

 

1Name of the subjectDental materials, instruments and equipment – DCA06
2StaffDr. Ravi Shankar Babu / Pn. Khor / Mr. Ravi Kumar Balakrishnan
3Rationale for inclusion of the

subject in the course

The aim of the subject is to introduce students to all dental materials and its manipulation, dental equipment and their basic maintenance, instruments and

radiographs.

4Credit2 Credits
5Total Student Learning Time (SLT)
DetailsFace to face Learning timeGuided Independent learning timeTotal Student Learning Time
Lecture131326
Practical421254
Total552580
6Course Learning Outcomes

  1. Identify and explain the use of various instruments and equipment in different dental specialties. (C1)
  2. Demonstrate the manipulation techniques of various dental materials. (P4,A3)
  3. Explain the different types of dental radiographs and their uses.(C2)
7Content outline of the subject/module and the SLT per topic
 

S.NO

 

Details

Student Learning Time (SLT)
 

Lecture

 

Tutorial

 

Practical

Independent learning 

Total

1Introduction to Dental Instruments and Equipment112
2Instruments used in various dental specialties

  • General Dentistry
  • Periodontics
  • Conservative Dentistry & Endodontics
  • Oral Surgery
  • Prosthodontics
  • Orthodontics
 

 

 

 

4

 

 

 

 

15

 

 

 

 

10

 

 

 

 

29

3Equipment used in Dentistry

  • Various equipment used
  • Maintenance of these equipment
 

2

 

6

 

2

 

10

4Introduction to Dental materials

  • Gypsum products
  • Dental waxes
  • Glass ionomer cement
  • Zinc oxide eugenol cement
  • Dental amalgam
  • Composite restorative materials
  • Impression materials
 

 

 

 

4

 

 

 

 

15

 

 

 

 

10

 

 

 

 

29

 

5Introduction to Dental Radiography

  • Foundation of radiography
  • Radiographic equipment
  • Radiologic safety
  • Dental films and processing radiographs
 

 

2

 

 

6

 

 

2

 

 

10

Total hours13422580
8References

  • Torres and Ehrlich. Modern Dental Assisting. 9th Edition, by Saunders.

 

1Name of the subjectDental clinic assistant in comprehensive dental care – DCA07
2StaffDr. Manikandan / Ms. Saroja
3Rationale for

inclusion of the subject in the course

The aim of the subject is to introduce students to the various dental procedures and

related instruments and their role in comprehensive dental care and to understand the various dental laboratory related task.

4Credit1 Credit
5Total Student Learning Time (SLT)
DetailsFace to face Learning timeGuided Independent learning timeTotal Student Learning Time
Lecture7411
Practical24529
Total31940
6Course Learning Outcomes

  1. Identify the common dental procedures under various specialties and the related instruments and equipment. (C1)
  2. Demonstrate the basic dental laboratory related task within the capacity ofdental clinic assistant. (P4,A3)
7Content outline of the subject/module and the SLT per topic
 

S.NO

 

Details

Student Learning Time (SLT)
 

Lecture

 

Tutorial

 

Practical

Independent learning 

Total

1Various Dental Procedures & related Instruments

  • General Dentistry
  • Periodontics
  • Conservative Dentistry & Endodontics
  • Oral Surgery
  • Prosthodontics
  • Orthodontics
  • Radiology (Preparation of patient)
  • Handling of patient radiographs
 

 

 

 

 

3

 

 

 

 

 

12

 

 

 

 

 

4

 

 

 

 

 

19

2Dental clinic assistants role in comprehensive dental care 

2

 

3

 

2

 

7

3Dental Laboratory related task

  • Safety in Dental Laboratory
  • Dental Laboratory Equipment
  • Dental models
  • Pouring dental models
  • Filling laboratory requisition/communication form
 

 

 

2

 

 

 

9

 

 

 

3

 

 

 

14

Total hours724940
8References

  • Torres and Ehrlich. Modern Dental Assisting. 9th Edition, by Saunders.

 

1Name of the subjectDental administration and communication skills – DCA08
2StaffAssoc Prof. Jegarajan / Assoc. Prof. Dr. Kishor
3Rationale for

inclusion of the subject in the course

The aim of the subject is to developing basic skills in computer operating to facilitate dental patient records, Dental store, Financial and marketing management.
4Credit2 Credits
5Total Student Learning Time (SLT)
DetailsFace to face Learning timeGuided Independent learning timeTotal Student Learning Time
Lecture13417
Practical271037
Role Play66
Project1010
Seminar1010
Total463480
6Course Learning Outcomes

  1. Apply the principles of communication in different population settings for health education activities (C3, P4)
  2. To comprehend the basic computer skills and its applications. (C2)
  3. To Infer the Importance of Information Management and Retention (P4,A3)
  4. To comprehend the basic inventory management and supplies in the Dental Office (C2)
  5. To explain the Financial Management (C2)
7Content outline of the subject/module and the SLT per topic
 

S.NO

 

Details

Student Learning Time (SLT)
 

Lecture

 

Tutorial

 

Practical

Independent learning 

Total

1Communication in the dental office

  • Communication – An introduction
  • Communication skills in health education
  • Observation skills and non-verbal forms of communication and behavior
  • The importance of listening skills ; the importance of language
  • Getting your message across in a positive way: Speaking skills
  • Communicating with difficult people
  • Communicating with the laboratory
  • Written Communication
  • Dental receptionist
  • Phone Skills
 

 

 

 

 

 

 

3

 

 

 

 

 

 

 

6

 

 

 

 

 

 

 

3

 

 

 

 

 

 

 

12

2Business operating system

  • Computer applications in dental office
    • Fundamental of computers
    • Microsoft Word
    • Microsoft Excel
    • Microsoft PowerPoint
    • Web search
 

4

 

6

 

3

 

13

 

  • Record Keeping
    • The Importance of the Dental Record
    • Types of Records & Files
    • Electronic versus Paper Documents
    • Making Entries in the Patient Records
    • Clinical Components of the Dental Record
    • Business Components of the Patient Record
    • Storage and Organization of Patient Records
    • Retention of Records
    • Legal and Ethical Implications
    • Appointment scheduling
    • Daily treatment area schedule
3Store Administration

  • Clinical Supplies
  • Administrative Supplies
  • Ordering 2
  • Expiration Dates
  • Storage Space Availability
  • Frequency of Use
  • Product Promotions
  • Working With Suppliers
  • Invoices
  • Backorders
  • Shipping Methods
  • Statements
  • Dental Supply Budget
 

 

 

 

 

 

 

3

 

 

 

 

 

 

 

6

 

 

 

 

 

 

 

3

 

 

 

 

 

 

 

12

4Financial Management in the dental office

  • Accounting
  • Preventive account management
  • Payment records maintains
  • Writing Checks
  • Dental Insurance
  • Banking
 

 

 

2

 

 

 

6

 

 

 

2

 

 

 

10

5Marketing Skills

  • Marketing your dental practice
  • Goals of practice management
  • Logistics of marketing
  • Types of practice marketing
 

 

1

 

 

3

 

 

3

 

 

7

6Role Play

  • Communication in Dental Office
 

6

 

6

7Group Project

  • Work field assessment of Dental clinic visit
 

10

 

10

 

8Assignment

New marketing strategies

(2000 words assignment to be submitted to the faculty)

 

10

 

10

Total hours13274080
8References

  • Torres and Ehrlich. Modern Dental Assisting. 9th Edition, by Saunders.

PROGAM SESSION INFORMATION

Details of the proposed program:

  • Week : 8 weeks
  • Days / week : 5 days
  • Session : 2 sessions (1 session equivalent to 4 hours).
 

No.

 

WEEK

 

DAYS PER WEEK

SESSIONS PER DAYTOTAL SESSIONS

PER WEEK

1W15210
2W25210
3W35210
4W45210
5W55210
6W65210
7W75210
8W85210
 Total sessions80